Fairly shocking reports about the competence of PC World repair centres in the UK.
In most cases, I’m already set up for helping my family with PC problems. The article appears to focus on “renders the machine unbootable” type errors such as loose internal cables or deleted Windows boot files. In those cases, I’d still have to go visit… but that’s probably no bad thing. Rather that, than loss of data, high costs, and more brokenness. Plus, it’s just more fun 🙂